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What To Expect When a Sig Cox Technician Comes to Your Home

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After you’ve scheduled your appointment, it’s important to know what to expect once a technician arrives at your home. For the process to go smoothly and for your technician to get all the information they need quickly and efficiently, it helps to have certain things in place. Here are a few tips to help you prepare for your technician’s visit.

Learn as Much as You Can About Your HVAC System

While it’s understandable that you may not know everything about your current HVAC system, it’s beneficial for you to know as much information as you possibly can. Information such as installation dates and service records can give the technician a clearer picture of your HVAC’s health and performance. Not to worry if you’re unable to gather this information, as your technician can run diagnostic tests that would provide this. However, it will extend the time of their visit.

Think About How You Want to Feel in Your Home

Being aware of any infrequent temperature spots, undesirable HVAC-related noises, and suboptimal energy efficiencies are all components to note before the arrival of your technician. This can help them figure out which solution would best suit your needs. Be prepared to make your technician aware of these issues so they can determine whether or not your HVAC system is the root of them. Being an Augusta, GA Lennox Premier Dealer, we offer only the finest HVAC solutions for your home.

Prepare Your Home Before the Visit

When performing initial diagnostics and inspections, your technician will possibly need to complete this on both your indoor and outdoor units. Having clutter can make this difficult for them to perform their jobs effectively. Ensure they have access to spaces such as your basement, attic, or any hard-to-reach areas by removing clutter and other obstacles that may make it more difficult to perform certain tasks for your technician. Also, be sure to keep pets and children restricted to areas that your technician won’t need access to. This helps to prevent injury to them, the technician, and yourself.

Ask All the Right Questions Before Making a Purchase

Once your technician has completed their diagnostic testing and knows the HVAC solution that would best suit your needs, they will provide you with an estimate which will list out their recommendation. If you need a new system, know that we are a certified Augusta, GA Lennox Premier Dealer that will provide a top-quality HVAC unit. You can ask about our latest deals as we are always finding ways to help you save.

Preparing for your technician’s visit using these tips can help them provide you with smart HVAC recommendations and ensure you get the right system to meet all your needs. If you’re looking into upgrading your current HVAC system, you can speak with one of our team members and schedule a visit.

For professional HVAC services, choose Sig Cox Heating & Air Conditioning. Call now to schedule an appointment at 706-722-5304 or reach out to us online.

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Customer Reviews
best hvac company in Augusta
"From the sales rep, Doug Coleman, to the installation crew everything went smooth and as expected. Would highly recommend them to others as well."
Kenny hood
Kenny hoodGoogle Review
"I called 6 other companies when my AC stopped pushing air at 5PM. None of them seemed to want my business. When I got to Sig Cox, the guy who answered the phone was polite, knowledgeable, and was even trouble shooting with me before sending someone out. The agent got to my house in 30 minutes, troubleshoot, and fixed the problem in another 30. He even topped off the freon for free. The pricing was definitely agreeable. You'd get charged the same or more with any other company. Some of the best customer service I have seen. You should absolutely consider Sig Cox for you HVAC problems, I won't be looking anywhere else."
Nicholas Brennan
Nicholas BrennanGoogle Review
"I have dealt the professionals at Sig Cox for over 25 years. They are a well run company, that sees the priority in customer service. They are fair, and do work for a fair price. These days, this is what you need in an air conditioning contractor. I look forward to continued business with these guys."
Don Hall
Don HallGoogle Review
"This HVAC company is very professional. They took the time to explain everything to me, provided me with options and excellent pricing for repairing my heat issues. Sig Cox definitely gets 5 stars for heating repairs!"
Joey Haines
Joey HainesGoogle Review
"These people are amazing. After hiring Sig Cox the first time to fix my HVAC unit about a year ago, I was more than happy, to say the least. Then about a week ago I had them install a new HVAC unit for me. This is by far the best a/c repair company in Augusta GA. They are professional, timely, and really take care of their customers. I highly recommend them and proudly give them an A+ rating! Thank you all so much!"
Chris Kirksey
Chris KirkseyGoogle Review
"Thank you and your crew for your profession assistance in solving our unique heating and cooling situation that involved two seperate zones."
PJ Rodgers
PJ RodgersGoogle Review
"It was a pleasure doing business with your staff. They were professional and provided the solution to our problem.
Margaret Brubaker
Margaret BrubakerGoogle Review
"From the service call answered by Doug to help from service manager Jason to technician Nolan, everyone was helpful, polite and knowledgeable. They assessed my problem and were able to fix the "mess" left by the previous one man show who was anything but professional. I can't thank this dedicated team enough for a job well done in a timely manner."
Natalie Scoggins
Natalie ScogginsGoogle Review
"We have had maintenance, repairs, and new HVAC/ductwork installed by this company, and every single thing has been stellar. We are so impressed by their customer service, their competence and excellence, and the value. We plan to use Sig-Cox for all of our HVAC needs and are so thankful for this asset to the community."
Mary C
Mary CGoogle Review
"Excellent customer service. Reputation is solid. Signature maintenance plan wise investment. HVAC installed six years ago and still going strong. I have my forever home and forever HVAC company. Sig Cox is to legit to quit."
Cherlyn Burnett
Cherlyn BurnettGoogle Review
"Helped me out quickly and efficiently. The best service I have ever had in Augusta. Techs, and staff are friendly, courteous, professional, and very importantly respectful, and thorough. Thanks Sig Cox"
Dennis Norviel
Dennis NorvielGoogle Review
"Doug was extremely responsive and knowledgeable when helping me understand what my new system needs were. The installation team of Cory and Jamal were polite and professional, and the installation went very well. Highly recommend."
Andrew Sellars
Andrew SellarsGoogle Review
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If you’re looking for trusted heating & air conditioning professionals, you can count on Sig Cox.

1431 GREENE ST
AUGUSTA, GA 30901

Open M - F: 6:00 AM - 7:00 PM
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